Churn risk score
Every member gets a daily engagement score, so your team knows who needs attention and who’s happily locked in.
Losing members you never saw leaving? AI can spot disengagement weeks before they cancel. With Harris Vision, you’ll see check-ins, class loyalty, and churn risk in one clear dashboard.
Risk indicator
A pulse animation can highlight members drifting away before they lapse. Why wait for cancellation emails?
Today
18
Members flagged for re-engagement
Your 24/7 membership intelligence
Which classes actually build loyalty? Which slots sit half-empty? The dashboard answers those questions quickly, so your managers can act before empty spaces become empty memberships.
Every member gets a daily engagement score, so your team knows who needs attention and who’s happily locked in.
See which instructors, time slots, and class formats drive repeat visits. Could your 6am spin class be carrying the whole timetable?
Track peak hours, quiet windows, and underused floor space, then shape staffing and programming around real demand.
Follow lifetime value, upgrades, and add-ons in one place, so you can spot the memberships worth nurturing.
When a VIP member misses their routine, your team gets a timely nudge. Fast, useful, and easy to act on.
Case study
The dashboard showed that the 6am spin class had an 80% first-timer dropout rate. The coach changed, attendance patterns improved, and retention doubled in the slot that mattered most. Why guess when the data can point to the fix?
Lapsed members reactivated
23
Retention uplift
2x
Time to insight
Daily
What gym owners say
“The churn predictor alone paid for the dashboard in a month.”
Mark R.
CrossFit box owner
“We now run classes when members actually want them, not when we guess.”
Sophie, Yoga Studio
“The mobile view is brilliant. I check risk scores between sessions, and I can act straight away.”
Eilis Cowens
Gym dashboard questions
Still wondering how it fits into your current setup? You don’t need new access cards or a complicated rollout. The platform connects to the systems you already use.
No. We connect to your existing membership system and use the data you already collect.
Yes. Mailchimp and HubSpot integrations are built in, so your re-engagement flows can start quickly.
Fully compliant, with member-level opt-out options and clear controls for the data you choose to use.
Keep your members for life
Activate your 14-day free trial and get a clearer view of retention, class demand, and member value. One dashboard. Fewer surprises.